{"id":1870,"date":"2020-10-26T11:38:49","date_gmt":"2020-10-26T10:38:49","guid":{"rendered":"https:\/\/arstor.pl\/support\/"},"modified":"2026-02-02T05:08:14","modified_gmt":"2026-02-02T04:08:14","slug":"support","status":"publish","type":"page","link":"https:\/\/arstor.pl\/fr\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1870\" class=\"elementor elementor-1870 elementor-492\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-447bb11 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"447bb11\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-01b2a2e\" data-id=\"01b2a2e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5cf34b4 elementor-widget elementor-widget-heading\" data-id=\"5cf34b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7b4c13b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7b4c13b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a81caba\" data-id=\"a81caba\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a7e69ae elementor-widget elementor-widget-text-editor\" data-id=\"a7e69ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Tu as besoin d&rsquo;aide avec un produit ou une impl\u00e9mentation ? \u00c9cris-nous \u2014 nous r\u00e9pondons de mani\u00e8re pratique et concr\u00e8te. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9fc7535 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9fc7535\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-64a43a1\" data-id=\"64a43a1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-430966f elementor-widget elementor-widget-heading\" data-id=\"430966f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">En quoi nous aidons<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6914a8e elementor-widget elementor-widget-text-editor\" data-id=\"6914a8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n  <li>Installation et lancement du produit (WordPress\/WooCommerce).<\/li>\n  <li>Configuration et tests (ex. tokens, webhooks, routage, mod\u00e8les de messages).<\/li>\n  <li>Diagnostic d&rsquo;erreurs et de conflits (logs, param\u00e8tres d&rsquo;h\u00e9bergement, plugins).<\/li>\n  <li>Adaptations pour ton cas (champs de formulaires, format de messages, automatisations).<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-caff833\" data-id=\"caff833\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f39f38e\" data-id=\"f39f38e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c22580 elementor-widget elementor-widget-heading\" data-id=\"2c22580\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Ce qu'il faut pr\u00e9parer avant le contact<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab2f37e elementor-widget elementor-widget-text-editor\" data-id=\"ab2f37e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n  <li>Adresse du site et version de WordPress.<\/li>\n  <li>Nom du produit \/ lien vers la commande.<\/li>\n  <li>Description du probl\u00e8me : ce que tu fais, ce qui devrait se passer, ce qui se passe.<\/li>\n  <li>Logs\/erreurs (capture d&rsquo;\u00e9cran ou texte), s&rsquo;il y en a.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-61b943d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"61b943d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-75b602f\" data-id=\"75b602f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8424d30 elementor-widget elementor-widget-heading\" data-id=\"8424d30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Temps de r\u00e9ponse<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0630c9e elementor-widget elementor-widget-text-editor\" data-id=\"0630c9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n  <li>Standard : 1\u20132 jours ouvrables.<\/li>\n  <li>Pour les impl\u00e9mentations urgentes : support prioritaire possible (payant).<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f703d04 elementor-widget elementor-widget-text-editor\" data-id=\"f703d04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n  <li>Standard : 1\u20132 jours ouvrables.<\/li>\n  <li>Pour les impl\u00e9mentations urgentes : support prioritaire possible (payant).<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9ca481a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9ca481a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-603a46e\" data-id=\"603a46e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e784b3f elementor-align-center elementor-widget elementor-widget-button\" data-id=\"e784b3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/arstor.pl\/fr\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Aller au contact<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-184e6b1 elementor-widget elementor-widget-text-editor\" data-id=\"184e6b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Attention : nous ne demandons pas de mots de passe. Si nous avons besoin d&rsquo;un acc\u00e8s technique, nous l&rsquo;organisons s\u00e9par\u00e9ment et en toute s\u00e9curit\u00e9. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Support Tu as besoin d&rsquo;aide avec un produit ou une impl\u00e9mentation ? \u00c9cris-nous \u2014 nous r\u00e9pondons de mani\u00e8re pratique et concr\u00e8te. En quoi nous aidons Installation et lancement du produit (WordPress\/WooCommerce). Configuration et tests (ex. tokens, webhooks, routage, mod\u00e8les de messages). Diagnostic d&rsquo;erreurs et de conflits (logs, param\u00e8tres d&rsquo;h\u00e9bergement, plugins). Adaptations pour ton cas (champs&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-1870","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/arstor.pl\/fr\/wp-json\/wp\/v2\/pages\/1870","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arstor.pl\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/arstor.pl\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/arstor.pl\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/arstor.pl\/fr\/wp-json\/wp\/v2\/comments?post=1870"}],"version-history":[{"count":2,"href":"https:\/\/arstor.pl\/fr\/wp-json\/wp\/v2\/pages\/1870\/revisions"}],"predecessor-version":[{"id":1904,"href":"https:\/\/arstor.pl\/fr\/wp-json\/wp\/v2\/pages\/1870\/revisions\/1904"}],"wp:attachment":[{"href":"https:\/\/arstor.pl\/fr\/wp-json\/wp\/v2\/media?parent=1870"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}